Room smelled awful, there was roaches coming out of the broken electrical outlet after i plugged in my phone. When I told the lady at the front desk she acted as if it was a normal thing.....that is not normal. We did get our money back and stayed else where.I will never book with an extended stay america ever again.
This is the second time my husband and i came here and had no problems. We stayed at extended stay America also on the west end no problems. Office staff very friendly at both places. Will be back again for sure. I've been at other places where it's been very uncleaned and smelled. Keep up the goid work.
I was extremely weary about this hotel based on the reviews I read, but I stayed here and didn’t have any issue with the cleanliness of the room, no bug or insect issue either. It was a little more noise then I would like, also I think is crazy that If you are staying less than 7 days there is a $10 charge to have your room cleaned. They were doing roof work and we couldn’t park by our building tho inconvenient wasn’t really that big of a deal. I was initially told there wasn’t a breakfast offered but there was coffee,tea, hot coco, muffins and breakfast bars, however I think it was weird to offer oatmeal but not have an microwave in the area. The staff was pleasant. Overall this wouldn’t be my first choice but I would stay here again if I needed to.
My advice? Pick any other place to stay. Too many negatives to list. I drove all the way from Las Vegas, Nevada to watch the total eclipse of the sun with my family who drove from Kentucky. He had the same experience. The staff is friendly and Jordan, the overnight clerk was very nice and helpful. He brought plunger for toilet & towels to soak up a leak in the other bathroom. I had 2 toilets and neither worked properly. !!!!!
receptionist not very helpful at all.
lights didnt work.
Please beware! Go to another place...
rooms had missing pillows.
asked for a room diagram and she said they don't have one.
reservation for 2 rooms together for family.
hard to find room at night when i checked in.
show up and rooms are complete opposite sides of complex.
she told me go down this way for 1 room and the back side of the complex for the other..
Extended Stay America Nashville Airport Music City is a US Lodging based in Nashville, Tennessee. Extended Stay America Nashville Airport Music City is located at 727 McGavock Pike, Nashville, TN 37214, USA.
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