Hotel is okay, but has a few issues. First off, one of the two elevators is out of service. One of the guests mentioned that it had been out of service for a long time (they had stayed there multiple times). As we were on the 11th floor, it was a long wait. Service elevator was offered as an alternative. It was dirty as well as the steal leading to it.
Room was decent, but there were paint chips on the ceiling, which was odd.
Room was clean and roomy. The front desk responded quickly to our request and room service was prompt. The full breakfast included with the room cost was yummy.
I would have given 5 stars, but I did have two small complaints- we had an issue with our toilet twice, and the maintenance man had to come up. He was very unfriendly....
Also, the morning we left, the woman at the desk was not friendly at all.
Great place to stay, close to all the bars and downtown action! There is an awesome cupcake place across the street and delicious Mexican within walking distance. The bed was comfortable, as well as the pillows. All the shuttle drivers were awesome!!
My favorite people were the shuttle drivers!
The hotel is located right on Broadway and within walking distance to a bunch of stuff. Every interaction I had with the staff, was a pleasant one - the valet guys were also very helpful in guiding people in the direction of places to eat, things to see, etc. The room was immaculate and comfortable and house keeping was very attentive. My favorite things about this hotel are the 6th floor deck area and the happy hour! The breakfast was pretty great too. I have every intention of staying at this hotel the next time I'm in Nashville.
Wonderful hotel and staff. We were in town for NFL game, clean, great location and breakfast and happy hour were great. Every person I had contact with was helpful and friendly, including valet. Would have been 5 stars except for the needed updating which was in progress.
Love the neighborhood and the city, 1st visit but not the last. Great time.
Ordered room service and the food was decent, but very expensive. Breakfast was excellent.
Embassy Suites Nashville At Vanderbilt is a US Lodging based in Nashville, Tennessee. Embassy Suites Nashville At Vanderbilt is located at 1811 Broadway, Nashville, TN 37203, USA.
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