If there were negative stars I would have chosen that option.
I took my dog here for the first time and had a lovely experience! The staffs were very friendly and helpful.
I.WILL.NEVER.RETURN.
Now on to the problems I have with their medical practice. I am a RN so I have administrated many vaccinations in my time. I am always sure to educate my patients on the possibility of allergic reactions, but I received no education. And guess what, our kitten had a pretty severe reaction. I'm actually glad it happened to our cat and not someone else's bc i knew Something was wrong and was able to start treating her symptoms at home. What if this had happened to someone with no medical background or education about allergic reactions?
Richland has the MOST wonderful folks! They all provided excellent medical care and LOVED our Maverick Girl (14 1/2 yr.old dachshund) through a 5 month long journey with brain cancer. Especially the day she left for the Rainbow Bridge, everyone was crying with us and showing us tremendous love and support! We are forever grateful for their wonderful medical care and emotional care through the worst time in our lives. The folks at Richland Animal Clinic are a blessing to our family!!!
Dr. Brockman is hands-down the best and most compassionate vet in town. We live too far away to still see her, but if it wasn't for distance, I'd still be there!
I called in the morning to let them know about the reaction and the lady I spoke with had the most unpleasant tone and demeanor.
One of the worst experiences I've had with a medical practice (human and animal). The front desk staff were not very friendly toward me, the customer, and were even worse acting toward one another.
I called on a Tuesday afternoon at 2:15 pm and my call went straight to a voicemail message that said they’re closed but it gave business hours that indicate they should be open. It also said to leave a message but never gave me the option and kept repeating the same message. As the cliche goes “You only have one chance to make a first impression.” It’s too bad theirs was unprofessional and unhelpful.
Richland Animal Clinic is a US Veterinary Care based in Nashville, Tennessee. Richland Animal Clinic is located at 6109 Charlotte Pike, Nashville, TN 37209, USA.
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