Fantastic dining experience. With a classy blend of art deco and cinematic ambiance, this restaurant/lounge is an elegant place to be. The food was great but a tiny pricey for the quality. Would recommend the scallops for sure!! Staff is unbelievably excellent, they truly take care of you while your there which allows you to relax and enjoy the setting.
They then CANCELLED my reservation two days later for a bigger party. The best part was when the director of events was yelling at me on the phone about how it's not a legal document until the $25 deposit is paid. Classy.
Really bummed with my most recent experience. I've dined here often and have taken several large groups in to enjoy the space, the food, and the drinks.
Came here on a Saturday night with a friend. We ordered cocktails and a couple of appetizers, then asked our server if we should stop there, add another small plate or two, add an entree, etc. She assured us the apps were small and that we should both get entrees, and steered us towards the two most expensive on the menu. We placed our orders, one for duck (which looked overpriced to begin with) and one for a burger.
When our server checked in with us we explained our disappointment and instead of instantly reconciling the situation, she told me why even medium duck would look pink inside and tried to explain it away. While the food mistakes weren't her fault, I was hoping for a kinder reaction, especially as she had recommended the dish.
Pretty good food, but not the best customer experience I've ever had.
If we want to get technical, then no, I didn't have a legal document stating that I could dine at your establishment....I just made a reservation. And then you cancelled it with no warning for more $$. Poor business practices.
My husband and I were in Nashville for a weekend getaway, and we wanted to find a nice brunch place. Sinema was on a list of "best brunch places"; it did not disappoint. The food was incredibly delicious. It's obvious that all the ingredients are high quality. But the service was the real star. We were there for about an hour and a half, and not a single person tried to rush us out. In fact, multiple managers stopped by our table to ask how things were. Our server was happy to answer any and all questions about the food and kept our bottomless mimosas filled. Sinema provided one of the best brunch experiences I've ever had!
***UPDATED***
Great team, great food, great space. We'll be back!
After eating the appetizers we were both fairly full and beginning to question the advice of ordering individual entrees. When they arrived, we were further disappointed. The burger was well done instead of the medium rare it was ordered for and the duck was rare, nearly uncooked in places, instead of the medium we were told it was served at.
In the end, we were comped for the two entrees, which was more than generous as a resolution, but the experience left a bad taste in my mouth. The two appetizers we had were super tasty, as were the cocktails, and had we not run into issues with the entrees I would have given this place a solid 4 stars. Instead I'll leave it at a 3. Some good offerings but I won't be running back.
It seems like other reviewers have had similar issues. They just don't seem to get that service is just as important as the food.
The food and atmosphere were on point but the best thing about it was our server, Vanessa. She went above and beyond to ensure we had a great visit. Oh...and check out the bathrooms!! There are great photo ops there.
After figuring out their mistake, Sinema really stepped up and found a way to make our gathering one to remember!! I really appreciate that they immediately owned up to what happened and found a way to honor our original reservation and make absolutely certain we were well taken care of.
I reserved space (on Monday) for a large group upstairs, which I have done annually for three years now, and was told I had until the end of the week to provide a $25 deposit and make menu selections.
Sinema is a US Restaurant based in Nashville, Tennessee. Sinema is located at 2600 8th Ave S Suite 102, Nashville, TN 37204, USA.
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