Geico is terrible. My car was in an accident, so it was towed to a body shop. The adjustor paid the shop BEFORE they began fixing my car. Guess what? They did a horrible job fixing my car. The adjustors name is Jim Carey, and I will be filing a complaint. My car came back with more problems than it went in with. The car won't even start, and I have to buy a new battery, plus there's many other things wrong with it. Everyone knows you don't pay for services until they are done. The check is supposed to be SIGNED before it even goes to the shop anyway. So, why did he pay the shop first? Very unprofessional, and he needs to get his stuff together. Don't go to westside auto body!!!
HORRIBLE- I was in a car accident 4 weeks ago and Megan Filka has been my geico agent throughout this process. I still have no idea what is going on with my car or claim- since it was claimed to be totaled for 4 weeks now. I have left several voice mails for Megan and she has not called me back in over a week. She was supposed to call enterprise rental to see if they could extend our rental since we have not heard anything back and enterprise called me today saying we owe $246 since we have not given the rental back. Megan NEVER called and said she was waiting to hear back. I have now called Megan’s manager Nicholas and no answer of course- hoping to hear from him soon. Worst customer service ever! I do NOT recommend them at all!!! Also, I looked up Megan on Instagram and she can post on Instagram but not call me back.
Poor customer service my brother had someone hits his car from the back in parking lot and he took his insurance copy and tool some pics then my brother filed a claim with Geigo. When Geigo contacted the person who hit the car he said I don't have any damage in my car then they believe him and declined the claim this is weird how is come we took a pics of both car and from where we got his insurance copy very very poor customer service and terrible company I don't recommend this company.
Spoke with Donna, very nice and helpful. 22 years old and wasn't able to get an affordable quote anywhere but here. Was very fast with responding to me via email and helped with any questions I had. Thank you Donna!
Shout to one of the coolest and professional phone reps I've ever dealt with. Mrs Lidia Laired. Thank you and I hope you get made the training manager because you set the standard.
Geico Insurance Agent is a US Insurance Agency based in Nashville, Tennessee. Geico Insurance Agent is located at 14981 Old Hickory Blvd, Nashville, TN 37211, USA.
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