ORIGINAL: The doctor was fantastic. It is expensive, and in our case, insurance does not cover any of the procedures. But, everyone was extremely friendly, courteous, informative, and overall, it was a great experience. This is the doctor we'll use when we go that route.
-Extension 140 does not return calls, and their voice mail does not say who you are leaving a message with.
The receptionist is very unfriendly drove 2 hrs just to be turned away cause of paperwork. They need to hire more friendly people. Only put one star cause I has to I give the workers a big fat 0.
-The receptionist NEVER answers the phone after 9am.
My wife and I have known Dr. Vasquez and his team for two years. They are an exceptional group of people and all are very professional and knowledgeable in their practice. All our questions have been answered thoroughly and made easy to understand. We are very happy to have come to them since now we have been blessed and expecting twins. Our dream has come true and we highly recommend Dr. Vasquez and his team to any couple(s) that are looking to make their dream of becoming parents come true.
The nurses seem very nice, and are diligent in their check lists. The lobby is tidy. The bathrooms are clean. Dr Vasquez is very approachable. The welcome packet is easy to understand.
Pros:
- It is impossible to get a call back to schedule an appointment.
UPDATE: My wife and I have been calling the office twice a day leaving messages with the billing department since Monday (3 days straight). We cannot get a return call after leaving voicemails. We spoke to the emergency service after hours operator, and they really can't help either. This is a shame. The doctor and staff were very friendly, but if we can't even get a call back on a small amount of money, it's really tough to trust them with a larger amount of money that we'd be in the wind on. We just need the explanation of charges to submit to our Flex spending account. No luck. Not a good sign.
Was sadly disappointed in this place. I chose it as it seemed to be an advanced clinic and hopefully would help me achieve my dreams. The first visit started out okay despite a long wait and listening to the staff joke around with each other (which is fine except this was the whole time and at the end when I was supposed to make another appointment they were to busy having fun to notice me waiting...and waiting).
The biggest disappointment was when they realized I'd be paying "in cash" and asked to leave off anything not truly necessary. I know the costs as I've researched what I needed to do heavily and had the resources however I guess not having the ability to get endless funds from me wasn't acceptable and their demeanor changed considerably. Enough that I rethought my second appointment and cancelled it.
-they waste a LOT of paper. 24 page single sided new patient forms, to attach to more forms, and information. All with repeating information.
-They require you to drive to their office to do the lab work at 8-8:30am weekdays...even if your PCM has a lab that can process it on post, because they don't "trust the accuracy of other labs"
- The follow up sonogram scheduling is processed by the same line as new patients so scheduling the follow up is just as hard as getting in to begin with.
- The lab they use is not processed in the clinic, and has separate billing.
Cons:
Center For Reproductive Health is a US Doctor based in Nashville, Tennessee. Center For Reproductive Health is located at 2410 Patterson St #401, Nashville, TN 37203, USA.
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