One of the 2 cashiers never smiled, seemed to want to get it over with asap (I had 5 items) didn't explain things well and didn't greet or thank.. I actually work for Old Navy/Gap myself (not in a store) and she made my shopping experience just horrible and embarrassed that a person like that was the face customers see when they shop at Old Navy because it's such a good company. It was my 1st time at this store, I decided to go instead of the usual outlet store at Opry Mills in Nashville (great associates, horribly long lines on weekends). It's only about 6 miles closer to me so I think I'll just drive the extra miles to the mall again, instead. Such a shame, the store was nice, clean and well stocked. The floor associates were friendly and asked if I needed help... just that one cashier at checkout can ruin a whole experience.
happy with the ones I found! They are super comfortable, look great, and fit perfectly! I ended up buying 4 pairs and the prices were very reasonable compared to places such as American Eagle and Express. I bought 4 pairs for $90 and I think that was a great deal. The cashier was so sweet and talked to us and even gave us a $30 coupon to use next time we are in any other store!
October 20th, 2017
Shopped here for tax-free weekend. Even though it was a crazy day they kept the store clean and organized. I was able to find everything I need quickly and when there was an issue with a price the manager went ahead and fixed it for us no questions asked. Talk about great customer service. I will definitely be back to redeem my coupons!!
I went today to get some jeans because I completely outgrew all of mine. I desperately needed some more, so I went to Plato's Closet, was unsuccessful, then went to Old Navy. Boy, am I glad that I came here. First of all, the staff was oh so sweet and completely told me all of the different kinds of jeans they carried. There were so many to choose from and I was so glad! I tried on lots of jeans and was so
They advertised jeans at 50% off. When I checked out, I was charged full price. I told the cashier about the sign which was clearly visible from the register. She just shrugged and said that was from yesterday! Why wasn't the sign taken down?
Medium size store, easy access. Flat parking lot. Good selection of clothing. Frequent sales. Seems well stocked. Only one North of Nashville besides oprey mills
Old Navy is a US Clothing Store based in Nashville, Tennessee. Old Navy is located at 2295 Gallatin Pike N, Madison, TN 37115, USA.
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