I stopped by this store while I was visiting Nashville. I saw a coat that I loved, but didn't have time to go back and buy it before I went home to Kansas City. After not being able to find the coat online anywhere I took a chance and called the store and spoke with Tim. He was incredibly helpful. He looked for the coat and found the one I wanted, even sent me pictures to make sure he had the right one. I almost didn't call because I thought the chances of getting someone on the phone that would actually take the time to look for an item during the Christmas season was highly unlikely, but Tim proved me wrong!!! Tim is a great employee, Burlington is very lucky to have him!!! The coat is wrapped and ready for Christmas. Thanks again Tim!!
Thumbs up!!!!!! One of the best Burlington stores ive neen to ever. bathrooms were very clean! Open floors, very visible, nice inventory, much better than the Thompson Lane locale which needs s major boost! (Just being honest) I could go on but Ill just let you see for yourself, if you shop Burlington regularly you'll know the deference.
This burlington store is well organized and have great items. The cashiers need to be a little more attentive to their customers in front of them and not socialize. I informed them I wanted to exchange items and came to shop more therefore, I could have simply been giving a store credit. However, that was not taken into consideration. The head cashier or manager was not help either, she advised it was too late for a store credit. I had to go back to my car get license in the cold to do a return then there was not enough dollars in the register. I had to walk around the store with a pocket full of coins to finish Christmas shopping because she advised me the computer needed to reboot.
Very nice clean well-organized store. I shop Burlington in the past and have not been impressed with the organization. I love the Great Deals they have on shoes and clothes for everyone in the family. Bellevue is very fortunate to have Burlington's and their neighborhood. I will definitely shop this store in the future!
Not a Critic, Just a Customer!
Bought a coat for the wife online. It was to small so I called the store and guess what? A person answered and explained how to return it and without any prompts to press one!!!!!! AMAZING and THANKS for some Great Customer service. The exchange at the store was also effortless. Absolutely recommend this store.
Burlington Coat Factory is a US Clothing Store based in Nashville, Tennessee. Burlington Coat Factory is located at 8141 Sawyer Brown Rd, Nashville, TN 37221, USA.
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