Hands down the best shop in Nashville. There's zero attitude whether you're riding hi-end or a beater. The techs know what their doing, and if they can save you on parts or service, they will.
BEWARE!!! Best customer service EVER, very knowledgeable people, especially Patrick. The whole staff, including the owner, is awesome: respectable and kind. I was their 500th customer that day and a whole bunch of balloons fell from the ceiling to welcome me. They gave me champagne while I waited and even refunded everything I bought from them the week before. They even all waved me goodbye with sparklers in their hands as I rode my new bike off into the glowing sunset. Absolutely go here... YOU WONT REGRET IT!!!
Just a warning don't let them perform any small service without knowing if they're gonna charge you at this place. I mentioned it when I checked out but he didn't pick up on it so I didn't ask for any money back as he had already performed the service. But that's what reviews are for I guess...
They have a nice selection of bikes and bike supplies, but they are very expensive. I brought a wheel in with a busted spoke, and they insisted I needed a new set of wheels. I knew that I didn't, so I paid them to replace the spoke. My local bike shop in Boulder would have charged ~$10. They charged me ~$40, so i paid about 4x more than I should have. (FYI, the spoke replacement is still holding strong a year later.) Also, they don't recycle bike tubes. I know that Nashville isn't a recycling oriented city, but I would really appreciate a bike shop taking some initiative on this front. They are conveniently located for me, but I will repair my bike myself in the future. If I need some serious work performed, I'll likely go out of my way to save some money.
But seriously, this place is great and the people know their stuff. I trust them completely.
Maybe it was my fault maybe their fault but they didn't mention any charges - it's not a big job adjusting brakes I can do it at home - I ended up paying over twice what I budgeted for.
Went in for a new chain and he asked if I wanted him to adjust the brakes while he was doing the chain (but didn't say it would cost anything). I just thought that was a service they did when you got a new chain since I had never been there, and said okay.
One of my favorite bike shops of all time. Great group of knowledgable staff ready to help you with anything you may need. Great selection of used and new bikes. Great service plan included as well! I recommend this bike shop to the average person looking to get some new wheels or the avid racer/tourer looking to set up a new rig. Ask them to build you a tight little scraper bike and you won't be disappointed! Halcyon for life.
Halcyon Bike Shop Llc is a US Bicycle Store based in Nashville, Tennessee. Halcyon Bike Shop Llc is located at 2802 12th Ave S, Nashville, TN 37204, USA.
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