May try again in the future as they have a good rep. In the community.
Needed to replace a crank-set on my mountain bike. The dude was working with his back to me - wouldn't even look at me. Just mumbled they'd probably have to order it and it'd be $250 not counting labor. No make or model, so no clue where he got that number. Bought it online and installed it myself for $100. I won't return.
Scott was extremely helpful in getting my bike in working order. I was very impressed with the shop and his kind actions. Highly recommend Eastside Cycles for any bicycle maintenance.
As always, a great experience. Took my Cannondale Synapse in for a service, and it is running sweet as a nut now! Friendly, helpful, and always willing to offer advice. Thanks again!
If you're new, Eastside Cycles is probably too cool for you. Go to Halcyon. They didn't care that I was just starting and learning. They were busy and still took the time to answer all my questions.
Spent over an hour in the shop. Had a great experience. Ended up ordering a bike they didn't have it in stock. Was told it usually takes a week or less, but to give a few days because of the 4th of July Holiday. 2 weeks later, heard nothing. Gave them a call only to hear they had put the order in much later than originally advised. It doesn't sit right that a company can be comfortable with taking my money, but not making sure they hold up their end of the deal.
I got an awesome new (used) bike online, for a good deal, and the stoke level was high! I went to Eastside Cycles and the stoke level dropped pretty quick. The Bro that helped me out didn't have much to say, unless he wanted to say something condescending. I still spent $300 for gear/service and decided I wouldn't come back.
Halcyon helped me fix my tire three days after it was serviced by Eastside Cycles and the customer service was incredible... and I only spent $30.
Eastside Cycles is a US Bicycle Store based in Nashville, Tennessee. Eastside Cycles is located at 103 S 11th St, Nashville, TN 37206, USA.
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