Christie and her team went above and beyond last year to find a home for me. The process was smooth and Christie explained every step along the way. Highly Recommend!
Have been renting from them for just about a month and have nothing but excellent things to say about the experience. Our property manager, Bryan Hawkins, is terrific. Quick response when asking to first see the property, helpful in the application process, friendly during the walkthrough and key exchange, and incredibly prompt and effective with our maintenance requests thus far. 10/10 thus far in the relationship with this group.
Dennis King is the best! He was my property manager for several years helping me place tenants in my rental and I never had any issues. He also helped me sell my place when I was ready! The whole process was very seamless. Thank you so much! Would highly recommend Dennis King and Wilson Group!
They don't do business on Saturday or Sunday when most people are off work. I received a rather rude text message back about this after leaving a voicemail about one of the properties. I took my lunch break to meet the agent but he was late. When I showed up to look at the property, there was another lady there to view the property at the same time. The agent opened the door and immediately walked outside to talk on his phone. The place was nasty and needed to be painted. When asked, the agent said that he thought it would be cleaned and they "might do a little touch up painting." Both the other lady and myself basically walked out. Most unprofessional experience ever.
Found a property that I was really interested in that had been advertise for about 3 months. Messaged the staff to see if it was still available. The response was so rude and short just "it is." No welcoming gestures to move forward no offers to see the property or to get more details just "it is." When I asked if I could see the property on the weekend the employee just stated he wouldn't be able to do this weekend. That's it. He didn't try and negotiate a different day or anything. I tried giving this company one last shot and asked if he would like to tell me when he is available and simply got the abbreviations for the days and times. I can completely understand why the property has been advertised for such a long time because the employee does not want to provide any welcoming customer service to potential renters. Absolutely horrible customer service. I can only imagine the headaches from this company when dealing with them about any maintenance issues or even just showing up to fill out an application.
The Wilson Group Real Estate Services Llc is a US Real Estate Agency based in Nashville, Tennessee. The Wilson Group Real Estate Services Llc is located at 304 42nd Ave N, Nashville, TN 37209, USA.
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