I will just copy and paste my FB post... They don't have a clue what health conditions I but just what meds I take. What meds and how many meds I take is between my doctor and myself. I don't even care if you to ask how are you today or say have a nice day but I just need you to do your job. I've been having a lot of trouble with the pharmacy I use for a year now. Why I still go there is beyond me... There is a lady that works there that is one of the most rude people I know. I had never had any problems with any of the pharmacist until this weekend/yesterday. I won't go into detail on the past issues but yesterday was it for me. Saturday hubs and I stopped in the drive thru to drop off a new prescription and the lady got the pharmacist to come over. He tells me that he will have to call my doctor because he didn't specify reg. or extend release. He then asked me if my doctor was open on Sat. and I said no. He stated he couldn't fill it without talking to my doctor first. I said that's fine he will be in the office Mon. morning. I had 3 other meds. to call in so I called them in Sunday so hubs could pick all 4 up Mon. after work. They have always given hubs more trouble with my meds than me. Hubs went inside, stood in line behind a couple of other customers, another lady sitting to the side waiting for a shot, and people behind him. The lady working the drive thru came to help the lady at the counter (the one that is always rude to hubs) and then hubs was next... The lady working the counter (the rude one) says can I help you? He said he was picking up for me (says my name) and she then says you'll have to wait on her to help you I need to give this lady her shot because she's been waiting. He just stands there like WTH you asked can I help you but he didn't say anything. She walks over to the pharmacist, walks around, NEVER going to give the lady a shot.. She walks back and can't find them, then finds them and loses them before getting to the counter... I mean hubs could see her the whole time. The pharmacist then looks at him and asked in a smart way what dropping off another prescription? So then the lady says oh I found them...She finally walks back over and said that's right she has 4. I mean all the customers standing around could hear her and the pharmacist. I mean they treat me like I am a junkie or something and I have put up with their rudeness and saying things in front of other customers for too long. I mean yes I have A LOT of meds I take because of my health conditions and not a single one is even a narcotic. Yes some of them are controlled but damn I NEVER try to fill them early and most the time fill them a couple days late. they can look at my history and see that I have been taking these meds for years and the only time the dosage was increased was when I first started taking them. It's not like I just started using that pharmacy not to mention it's the same pharmacist and lady that has been there for years.
Does the job. A bit slow though.
Been getting prescriptions here for over 6 years. Pharmacist and staff are always diligent and personal and kind. Pharmacist always wishes me or my kids well if picking up medication due to illness. Would recommend to everyone.
The pharmacist here is always very helpful and kind!
The staff at this pharmacy are committed to patients and they genuinely seem to enjoy working together. Even when there's only one person on staff, I feel important and like the pharmacist can't wait to help me. Regardless of lines or multiple priorities, they are attentive.
Kroger Pharmacy is a US Pharmacy based in Nashville, Tennessee. Kroger Pharmacy is located at 711 Gallatin Ave, Nashville, TN 37206, USA.
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