Very poor customer service. There have been numerous times I've left my bag out at 6am, and it doesn't get picked up. When you call to report this issue, you're told the drivers are finished at 3:30, and the manager has left for the day. When I asked "what can I do?", was told you can stop bothering me! If you want customer service and good service, do not use them!
Don't be fooled by the name of the place. Picked up my clothes and there were holes in my sweater, twas told it would be fixed, but the owner called and said they would not fix it or pay to get it fixed.* poor customer service* I would never go back here and hope you don't either. As a business who has used Groupon as a strategy to gain new customers, perhaps they should try to go back to the fundamentals and listen to the wise words of Peter Drucker, "The purpose of business is to create and keep customers."
Perfect every time!
Executive Cleaners is a US Laundry based in Nashville, Tennessee. Executive Cleaners is located at 2130 Bandywood Dr, Nashville, TN 37215, USA.
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