They're always very helpful & courteous love them!
The older women with the voice that sounds like she has been smoking cigarettes for several decades is extremely rude to customers. Not only does she not have a clue on how to work the register but was downright ugly to me as a paying customer. There credit card machine has constant issues and when I suggested that they consider having there machine looked at she replied nothing is wrong with our machine and had an attitude problem about it. I wanted to give the local hardware store my business but never again. I will be sure to let our community know to avoid this place as well. If shopping local is important to you head down to Cumberland Hardware.
Since changing staff at this store. It has now become home too possibly the most ignorant set of workers in history. If you must go there and need help ask for Ron he's the assistant manager now and very knowledgeable. But I would avoid this store and head down to Home Depot, much cheaper prices there anyway. If you do wanna keep it local shop at Cumberland Hardware.
I experienced some horrible, Comcast-level, customer service at this store. I dropped off a screen door to be repaired after first calling ahead to describe the problem to be sure it could be fixed. The man who was assigned to fix it received the door when I dropped it off. He said he couldn't give me an estimate on when it would be done. So I waited a week and called and was told it would be done in two days. Three days go by and I call again. The man who was to fix it wasn't at the shop that day and they asked that I call back the following day. Call back. He's still not there. Call back two days later (now two weeks after drop off) and I'm told "it can't be fixed." The repairman said he left a message with me. No messages received or missed calls from the store. When asked why he didn't tell me he couldn't fix it when I brought it in he said "there is no excuse." Wow. I will avoid this place like the plague and urge others to do so as well.
They had what I needed and great service verse's home Depot you have to look for service
Inglewood True Value is a US Hardware Store based in Nashville, Tennessee. Inglewood True Value is located at 3214 Gallatin Pike, Nashville, TN 37216, USA.
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