Terrible customer service and lack of loyalty to customers that have been supporting them for years! I attempted to return a small dollar item while making a $50 purchase and the $6 item was over the 90 day return policy. I was unaware of the return policy and asked for a one time exception and the associate responded by telling me a policy was a policy and that they must honor it. They offered me no flexibility in returning the item, and were somewhat argumentative. Small local businesses will always win my business until you show you aren't loyal or flexible to your supporting customer base. Disappointed in you Ace Hardware in Belle Meade!
The staff at this store is super friendly and helpful. I had a flat tire and was able to grab a tire plug kit for a very reasonable price and the staff loaned me a couple of tools and an air compressor to get me on my way! Great shop, it's definitely going to become my ACE of choice!
They have the supplies homeowners need & are happy to help you locate them in the store. Far better service than the big box stores . They carry Stihl brand products. The store is well organized.
Always a helpful crew! Everytime I go into this store, I always get extremely fast and wonderful service. I'm usually in and out of the store in 5 minutes, ready to tackle my project, armed with tips and tricks from the staff!
Excellent inventory, variety and help. Very friendly. Feels like a throwback in time yet with all the current offerings. They take pride in the business and treat the customers personally and with respect.
Hart Ace Hardware Belle Meade is a US Hardware Store based in Nashville, Tennessee. Hart Ace Hardware Belle Meade is located at 5304 Harding Pike, Nashville, TN 37205, USA.
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