I recommend this store heartily. Watch for Farmer's Market at this location one Friday per month during the summer.
From out of town bringing an older washer and dryer to my daughter. Experienced installation challenges and Aaron was tremendous in assisting me in the store! As someone who spent 35 years in retail management, I recognize excellence! Thank you, Aaron, you are an assert to Ace Hardware. Bravo for a job well done!
Jamie and Heather are kind and helpful!!!! Excellent customer service. I was trying to replace a difficult to find Ikea part for a second hand crib we have. I called the store to find out if they had anything similar while I was sitting in the driveway with my newborn baby and toddler. Jamie came out to the car to get the original hardware, then spent 10 minutes hunting down what I needed. So long as I'm in the Nashville area I will drive to Donelson Ace instead of go to a box store for our renovation needs whenever possible.
You walk in and you are welcomed and asked if they can assist you in any way. This happened every single time.
The staff is knowledgeable and knows their inventory well. If they don't have it at their store, they contact one of the other Ace Hardware stores in town and have the item(s) brought to them by the next morning.
Love shopping here! Everyone is so helpful!
I have been working on a long and arduous project for over a week. I've gone into Ace Hardware in Donelson almost every day for things that were needed, or needed in more quantity.
Best place to shop for hardware. Extremely excellent customer service. Helpful above and beyond any place I shop. Always willing to share knowledge and experience patiently on any home project. The first place to go.
On two occasions I went to Home Depot first, only to satisfy my needs by heading back to Ace Hardware (Home Depot didn't carry what I needed or explain why). In this case, neither did Ace Hardware, but their staff member (David) was very helpful in telling me why and working out another solution.
Ace Hardware Donelson is a US Hardware Store based in Nashville, Tennessee. Ace Hardware Donelson is located at 2730 Lebanon Pike, Nashville, TN 37214, USA.
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