Cam in the children's shoe department is a huge asset to the Nordstrom staff. Not only did he remember my daughter's name, but also that she has extra wide feet. He saved me from trying on multiple shoes by pulling several options that worked for us. We have always had a great experience with all the staff in children's shoes. Job well done guys!
Wonderful! Nordstrom did not disappoint. I enjoy visiting this store because they have the best selection of designer cosmetics and apparel but more importantly, excellent service. Everyone is always willing to assist you and I get a good vibe when I walk through the store. Btw, the YSL counter staff was outstanding.
I continue to be let down every time I visit this Nordstrom location....specifically the dress department associates. I have had numerous events over the last few weeks requiring formal dresses. Last time I was there not one associate acknowledged me and I was the only person in that section and had my hands full. I ended up loving a dress but needed another size but nobody checked on me or anything so I ended up purchasing online.
Then today, I was in the dress section again shopping and had my hands full of dresses and not one person offered me a fitting room or any assistance. I counted at least 4 associates just ignore me. I ended up buying a $400 dress today but hate that I even gave that store my business. I would've ordered online again had I had more time. I have managed retail stores for 10 years and was/continue to be disappointed with the customer service.
I have always had the best shopping experiences at this Nordstrom. I love the constant fashion forward selections at the store and the great staff. They are always very friendly and helpful to me. I love the coffee shop and restaurant. I find everything I need!
I had to change my negative review because it was kind of heartbreaking and unpleasant to read. I got great service from every employee that I encountered and left with a large smile on my face and a big bag. Because who doesn't love shopping at Nordstrom these days?
Nordstrom The Mall At Green Hills is a US Department Store based in Nashville, Tennessee. Nordstrom The Mall At Green Hills is located at 2130 Abbott Martin Rd, Nashville, TN 37215, USA.
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