These guys are professionals. Wouldn't trust my vehicle with anyone else. They can handle import body work better than any other body shop in town.
As long as Tracy is working here this place will succeed. He's the best ever. I went here after having a nightmare of a time at another repair shop. He and his team checked the repair and assured me it was fine and then repaired new damage. The little things matter with them and that's great. They organized my trunk. I had everything back there...(papers, pens, bags, hair ties, first aid kit etc). They put everything nicely in bags and vacuumed and wiped down the interior. The repair was done and I'm a bit of a perfectionist when it comes to repairs and Tracy offered to take it back and redo it. Rented me a car and even gave me a ride to the rental place. I wish he could be cloned and put into other repair places around Nashville.
All around highly recommend this body shop! Quality of work is great -- my vechicle looks and drives like new! Of course No one wants to deal with Getting repair work done after an auto accident but ECR honestly made the experience very pleasant!
ECR is a certified Tesla repair shop. There are Teslas just parked there all the time along with other high end cars. I don't plan to ever need ECR again but if I do, I know they'll be there. It's a bright spot on Murfreesboro Pike for sure.
Bryan, the general manager, is one of the friendliest, most articulate customer service reps I've ever had the pleasure of working with. He was incredibly helpful and knowledgeable, and assisted me personally through every step of the process. I never felt out of the loop or uninformed. I cannot recommend ECR enough! Also, he is Tesla certified :)
ECR took my car in and stayed in constant communication with me throughout the process. Greg, the parts manager called and updated me twice weekly on progress which I much appreciated. I drive a higher end Mercedes so if you have a luxury European or Telsa they are the place to go!!
European Collision Repair is a US Car Repair based in Nashville, Tennessee. European Collision Repair is located at 303 Murfreesboro Pike, Nashville, TN 37210, USA.
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