Great service and great body work on my car.
Only had estimate but had issue with communication between the employees. Called the 800 number and they were very rude, resulting in me getting very ill. Then I was contacted by the management from the shop, poor guy, I took it out on him but they were very helpful and quickly helped me out.
Exceptional quality service. Very pleased with my visit. I would visit them again. I just hope I never have to
Very poor workmanship and customer service. I was informed that my vehicle was ready to be picked up, but found runs in the paint. I left the car until it could be finished properly. I was called a second time and told it was ready, but there were still flaws in the paint and the employee developed an attitude saying they would probably have to redo the entire repair. I left the car and was called by the general manager the next day saying the car was ready. When I arrived to pick up my vehicle, the motor was running in the parking lot. The general manager said the battery was dead and had to be jump started (the car was fine when I took it in). He said that this sometimes happens, and said that no interior lights were left on ( I never asked, he volunteered that info). I had to go buy a battery the next day. When I got in the car to drive off, my key fob was broken, and half of it was laying on the floor. It must have been dropped or stepped on while they had the car in the Shop. I didn't tell the GM about the key fob because I was so frustrated with the battery incident. There is still a run in the paint on the bumper, but I do not want to walk back into that incompetent shop.
They were great to work with one business to another. I appreciate their assistance.
Abra Auto Body Glass is a US Car Repair based in Nashville, Tennessee. Abra Auto Body Glass is located at 1473 Gallatin Pike N, Madison, TN 37115, USA.
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