stated Carrier Comfortmaker. Comfortmaker is not CARRIER . This was complete misrepresentation of the product I requested. According to Carrier the terminology Carrier Comfortmaker is not part of Carrier
I had to contact the manufacturer of the product request the Certificate
The receipt
B & M.
The installers did a good job of installation but they promised me a written receipt, copy of all readings that were taken at time of installation, and Certificate stating energy efficiency for tax purposes. After numerous phone calls to BOTH owners I have received nothing as far as documentation and they refuse to return phone messages.
After recieving multiple quotes from other HVAC contractors to replace my aging system, I chose B and M because of their knowledge and professionalism. Knowing nothing about Air conditioners, I was worried I would be taken advantage of. I was quickly at ease when the owner came out and explained everything in detail and addressed all of my concerns. He told me that my ac system was grossly oversized which is why my ac never worked properly, and why I never felt comfortable in my home, said he would do what I think was called a load calculation? to determine the proper size equipment I would need. Turned out my ac unit was 2 tons to big! After their professional and friendly staff came to install my new Comfortmaker system, I finally feel comfortable in my own home! What a huge difference a properly sized unit makes and thanks to B and M my electric bills were cut in half! Thanks Mike and everyone at B and M for such a great experience. I've finally found an ac contractor I can rely on! and as far as the reviewer stating they told him carrier comfortmaker, My quote said comfortmaker, I think the reviewer was confused because comfortmaker is owned by ICP which is owned by Carrier which is then owned by United Technologies. After much research, Carrier and comfortmaker are basically the same unit for much cheaper (not paying for the name)
of efficiency and register the product, which should have been done by
Company is not to be trusted. They misrepresent the product they sell. The company sold me a Carrier Comfortmaker A/c Heating unit, according to the receipt I signed an sent back to the company. I specified that I wanted CARRIER when speaking to owner of Company.
Always go with the big companies... It was recommend by Carrier (Stephanie -customer service) to contact the BBB or the Attorney General due to misrepresentation of Heating/AC unit.
... ComfortMaker is an ICP product NOT Carrier!
Great experience with B&M. My wife and I bought fixer upper home and had an inspector tell us our electrical was a hazard. We heard about B&M through coworkers that highly recommended this company. Honestly we were expecting a salesman but when the guy came out and evaluated our electrical you could tell he knew his trade. We had them the go ahead and fix the issues. All I can say is wow these guys are clean professional and experienced for a good price . They also cleaned and serviced my air conditioner. Would definitely use this company again.
Did not follow through to finish a job, left items undone. I have texted many times and was assured they would take care of it, but now they simply are ignoring me. Also more than one of the 5 star reviews on here are from the owners. Beware.
We have used B&M multiple times in 2 different homes across town from one another and we've always been in highly stressful situations when we've had to call them. Mike Jones and his team always come to the rescue in just mere hours!! His pricing and timeliness is beyond compare! Mike even took time out of his day to walk my husband through a diagnosis over the telephone on a Saturday and sent a tech to fix our unit on a Sunday. We're highly impressed with B&M and you will be too!
I, most certainly, would not recommend B & M (Nashville,TN) for your heating /ac needs. They did offer to return the product at time of installation and put the non working unit back in place(when the ac fails the entire unit is not functional) Unfortunately, this happened at a time when cold weather was about to begin, so I allowed them to install the unit. I have a 1 year full warranty on this unit and a complete inspection of the unit after a year of use... I will wait and see if they honor their commitment of the warranty.
B M Heating Cooling Electrical is a US General Contractor based in Nashville, Tennessee. B M Heating Cooling Electrical is located at 3870 Dickerson Pike b, Nashville, TN 37207, USA.
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