Picture of her below. Dated: 5-2-17
First floor tax assistance help, etc located here. So I arrive here with my wife today to discuss taxes etc. We have an appointment at 2:45pm the receptionist says oh? Only 15 minutes? That won't give you enough time. We are like, it will be plenty for today. Then she's like oh, well we are an hour behind. I might have to cancel you and change it for a different date. We are like no, we just talked to who we were supposed to talk to earlier. And she said we would be good then. Receptionist was like well she leaves at 3. We are like, no worries we will stay and get this figured out. Wonder if she's moody today or if that's normal here.
I was on hold for over 2 hours and finally got ahold of someone. They hung up on me because I told him my husband and I were by a fax machine instead of just me. Horrible customer service!!
Some people I've actually been able to speak with have tried to be helpful. However it would be more helpful if their jobs were done correctly from the jump. A lot of letters back and forth for corrections instead of reviewing the entire tax return and then sending it back to me telling me everything to correct all at once. Happened last year as well. Something's got to give.
Everything by appointment only now - soonest appointment available to get copies of paperwork is 3 weeks from today!!
I have been waiting patiently" on my tax return since February and still not a letter or check in the mail it's not alot but they owe me.
Internal Revenue Service is a US Accounting firm based in Nashville, Tennessee. Internal Revenue Service is located at 801 Broadway, Nashville, TN 37203, USA.
Please contact with Internal Revenue Service using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Internal Revenue Service opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.
Find Accounting firm in Nashville