Absolutely the worst service I've ever encountered. I have live animals being delivered and finding the right time between work to pick them up is difficult because they've already delayed shipping and gave me about 10 different answers on when they will be here. The lady at the front counter was so rude I asked for assistance from someone else in front of her. She told me the package "didn't have live animals." And it's too bad their phone number never works!! She was supposed to call me when they arrived and didn't.. now they are out for delivery after I delayed going to work to get them! Get it together!!!
When I arrived it tripled when I questioned the employee she said I'll try again she did three times very upset with me I asked her to show me how she received this quote she said I'm sorry you can't see with your eyes which upset me because I just had eye surgery.
Have tried calling multiple times per day at different times, each time the line is busy. For 4 days straight, not one ring. Every time I have gone in, the staff is very unfriendly. The reason they are "earning" an extra star for this review is because my mailman is extremely personable, friendly, and is the only worker who seems to represent the company well.
I said can you explain why this keeps going up and she said it's the balloon payment.
Are you kidding me? So she throws that out there to say I can say anything I want to you it doesn't matter.
Awful awful awful customer Service. I went with the package that I already weighed and measured and got a quote on the Internet
I said wait until i speak to your manager so she says you can put in a survey but remember one complaint doesn't mean anything
Employees move customers through at a good rate . They answer customers questions well. Customers can get passports there.
These people lie cause I was waiting on an order and had been at home all day but they said that they couldn't make a delivery due to no one being home. WOW!!!! You never even came by my home!!!
She looked like she was scared of the employee and said well you could put in a survey. I tried to call and like the others it was busy I really hope my packages get there. As I was leaving the employee stated I went above and beyond and I said you did the bare minimum. This one should be closed. Awful awful awful. Finally I called the next day to be told I was lied to, Supervisor was not the blue haired lady. And he did not understand the balloon payment either. AWFUL. They need to close this one. No wonder it was not crowded like the others. It shows.
She says I'm not the US Postal Service I'm a daughter of so-and-so
I said it doesn't show a balloon payment on the Internet she then tried to take the label off three times because I was wasting her time I asked for a manager three more times which she didn't do finally I said I'm asking you to explain the balloon payment you were the US Postal Service
I said you're being very rude I'm just trying to figure this out she said I am going above and beyond customer service which I said you were going bare minimum you haven't told me anything and I had don't see a supervisor she then again proceeds to try to take off the label
The supervisor finally came listen to the story. She was not tall and had Blue hair?!?!
Belle Meade Post Office is a US Post Office based in Nashville, Tennessee. Belle Meade Post Office is located at 5421 TN-100, Nashville, TN 37205, USA.
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