Horrible! My father's burial arrangement only took less then 2 hours to plan. My mother passed away and we met for 6 1/2 hours to plan for funeral arrangements.. The funeral director was busy and she admit dealing with other clients and placed the wrong social security on my mother's death certificate. It has been a nightmare for our family. We can't delete bills nor deal with banks on her accounts because of incorrect death certificate. It is now taking months for vital records to deal with the correcting. It is now going on for two months since her death. In the beginning when I first told the people at Woodlawn what had occurred they begin acting like it was our fault. Even during her funeral at the mausoleum the funeral director told us she bring us water and we never see her and she never brought the water. The only time we saw the funeral director was when it was time to move guests to the chapel. I ask everyone they are only out for your money and don't care for the quality of care. They only take advantage of your bereavement.
Decent staff, I went there looking for Tammy Wynnette's grave and they helped me find it right away, even came out to help me search. Overall I got a good vibe off the funeral home staff.
I was at a service there I seen the funeral home staff none of them had on a tie when I asked was it a request of the family the advised me it was company policy they did not have to were ties how unprofessional the small funeral home dress to the teal look vary professional not this funeral home. That is why I recommend family's to use family owned funeral homes not those owned by big named companies they could care less only want your business and money as a teenager while in high school I work for a small town funeral home I had to buy a suit to use during visitations to open the doors for people coming in. I am writing the on my wife's I pad. Please only use funeral homes owned by family's not big named company's.
I had to change my review since I have felt they were not open with us from the beginning. They want to charge us additional services after the burial and they told us they did not disclose the services prior to to us signing the the land. Right now my brother did not have a name on his grave and we have paid them 12000.00 in cash. They told they can't place a name and we have to purchase that as a separate service. I am going to twitter and Facebook. I think they are dishonest. I thought they were considerate, I would not recommend them. You have will to make sure you discuss everything prior to signing any documents otherwise they may try to get as much money from you over you deceased.
I can not describe the disgust I have with this funeral home. My Aunt passed away a few weeks ago and none of the staff had the decency to wear a tie for her funeral. When asked all the response I got was "It's company policy". What kind of "company" would allow this practice. Absolute disgrace. And then I turn on the tv to see these funeral directors don't even have the class to wear ties at George Jones' Funeral. "A Dignity Memorial Provider". There is no dignity here.
Woodlawn Roesch Patton Funeral Home Memorial Park is a US Funeral Home based in Nashville, Tennessee. Woodlawn Roesch Patton Funeral Home Memorial Park is located at 660 Thompson Ln, Nashville, TN 37204, USA.
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